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Timber is a natural product and is prone to movement. We cannot be held responsible for movement, shrinking, expansion and shaking of our products. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the product in any way. Floorboards - It is advisable to purchase 10% extra to allow for wastage and the character of the wood. We do not accept returns on these items unless they are faulty. Over the course of time / during movement of the product etc it may occur that small knot holes are dislodged from the timber leaving a small knot or crack. Unfortunately we cannot be held responsible for this maturing of the product and can only offer our best advice as how to deal with this situation in the unlikely event that it should occur. Please note that we cannot guarantee that any timber the products will not split or warp. These are natural characteristics of the timber products and not defects, as these can occur naturally over time.
‘Natural Character’ ,floorboards and most boards contain shakes, knots and holes. It is advisable to purchase 10% extra to allow for wastage. We cannot accept returns on these items unless they are faulty.
Creosoted Timber Sleepers
This timber is treated with 100% Coal Tar Creosote. 100% Coal Tar Creosote has been used for over 150 years to impart reliable service life to timber in many uses. Avoid contact with skin. Handle with gloves. Wear a dust mask and eye protection when sawing or machining. Dispose of off-cuts, sawdust etc safely. Waste wood may be disposed of by burning subject to any local rules on burning in the open or via your local waste disposal facility. Creosoted timber should not be used where there is risk of frequent (i.e. often-occurring, habitual or constant) skin contact nor where it may come into contact with or contaminate animal or human foodstuffs. In particular it should not be used inside buildings, to make toys, in playgrounds, for garden furniture, picnic tables or vegetable patches.
With years of natural weathering, the colours and shades of our reclaimed bricks are unique and the condition of each individual brick cannot be guaranteed. It is advisable to allow for 5% wastage when purchasing reclaimed bricks. Refunds on brick returns are subject to a re-handling and restocking fee of 20% of the sales value. Please note that carriage will not be refunded.
Special Order and Made-to-Measure Products
Special order and made-to-measure products may NOT be returned unless they are deemed to be faulty.
Terms and conditions
Southern Reclaim Ltd, Reeds Farm Estate, Roxwell Rd, Writtle, Chelmsford, Essex, CM13ST, EMAIL: email@example.com
Director:Paul Smith, VAT no: 344 6711 55, Company reg no: 1500719